Not everyone is an expert in the experience economy and how to optimize customer and worker experiences. Converge Dental offers business owner and employee coaching. Practice owners can learn best practices for operations, accounting, inventory management, and more while employees learn about teamwork, the patient lifecycle, and how each patient interaction creates an emotional response that can help or hinder loyalty.
Coaching helps to cultivate a growth culture that allows teams to grow in a safe environment where honesty, respect, and excellence is practiced. Every team member feels a sense of responsibility and purpose for contributing to the growth of the organization. Nurturing such environment empowers self-motivation for personal and professional growth and allows for ideas to materialize effortlessly. Through personalized individual and team coaching, Converge Dental can help your practice cultivate a growth culture to yield commitment, retention, and high performance.